Putno zdravstveno osiguranje
Osiguranje mi poslalo email i zvali me (moju zenu) licno, pre 5 minuta. Kazu:
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Dear Member:
We are sending you this courtesy email to follow up on your medical condition on 08/09/2016, we hope that you are feeling fine. We contacted the Sirakin Hospital in Bangkok and they advised us that you have been discharged. As you paid upfront for the medical service rendered at this facility, we would like to assist you in the reimbursement process. Please provide us with all the medical records including the medical report, the invoice and the receipt of payment in regard of this medical condition. Please be advised that the reimbursement process will take 45 to 60 business days from the last date that we receive all the document required for the claim to be reviewed and processed. Awaiting your reply, thank you for your collaboration in this matter.
If you have any questions regarding this matter, please do not hesitate to contact me at your convenience,
Kind Regards,
Dr. Georges Fawaz, FMG -
International Medical Case Manager- Arabic/French/Spanish/Wolof (dilect)/English Division
Ph: 1 (305) 775-5449
F : 1 (305) 407-1591
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Bas da vidimo da li cu dobiti pare nazad.
Kazu da im trebaju skenirani racuni, email, ne sam originalni papir.
Bilo je 0 placanja sa nase strane, u ugovoru. Nije ovo zavrseno ali odnos tog osiguranja i njihov Customer Service za sada ohrabruje.
Ovo se desilo za manje od 24 sata od izlaska iz bolnice.